Dignity Health-St. Rose Dominican’s Siena Campus was named a 2016/2017 Consumer Choice Award by National Research Corporation. The annual award identifies hospitals across the United States that healthcare consumers choose as having the highest quality and image. The Siena facility is the only hospital in the Las Vegas market to receive this award.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with Consumer Choice-winning facilities being ranked the highest.
“We applaud the efforts of our medical staff and employees,” said Brian Brannman, senior vice president of operations, Dignity Health Nevada. “They work in partnership with our patients, visitors and community, to consistently and constantly improve the safety and quality of the care we provide.”
This year marks the 21th anniversary of the Consumer Choice Award celebrating the power of a strong brand image in healthcare.
“For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to build consumer preference, loyalty, and trust in their markets. We are honored to congratulate this year’s winners on a job well done,” said Brian Wynne, Vice President of Business Development at National Research.
A complete list of winners can be found at http://www.nationalresearch.com/ConsumerChoice.
A variety of dignitaries attended the ribbon cutting ceremony for the new Dominican Tower at the Siena Campus Monday, November 9, including
- Secretary of State Barbara Cegavske
- Senator Joyce Woodhouse
- Assemblyman Lynn Stewart
- Assemblyman Stephen Silberkraus
- Henderson Mayor Andy Hafen
- Councilwoman Gerri Schroder
- Councilwoman Debra March, and
- Henderson Chamber of Commerce CEO, Scott Muelrath.
The dignitaries, along with many Henderson Chamber of Commerce board members and staff, joined Siena Campus CEO, Brian Brannman, COO, Teressa Conley, and nearly 100 employees for the ceremony.
The new five-story, 220,000 square foot tower features 96 more private rooms, new expanded adult and children’s emergency rooms (56 private rooms), six new operating suites, and expanded services for orthopedics, cardiology, admitting, nutrition services, radiology, lab, pharmacy, endoscopy suites, and other support services.
Rest and self-care are so important. When you take time to replenish your spirit, it allows you to serve others from the overflow. You cannot serve from an empty vessel. ~ Eleanor Brownn
Caring for a loved one who is ill or frail can be incredibly rewarding. It can also be one of the toughest things you’ll ever do in your life.
Preparing meals, giving medicines, arranging medical care, paying bills—tasks like these take a lot of time and energy. So it’s no wonder that caregivers often give short shrift to themselves—there’s not much room on that daily must-do list for anything personal.
Sound familiar? If you find yourself nodding yes, then repeat this caregiving mantra: You can’t do a good job of caring for someone else if you don’t take care of yourself.
Show yourself some humankindness
Here are some suggestions on how to carve out some much-needed—and deserved—me time:
Accept and ask for help. Gladly say yes to offers of help so that you can do something for yourself, whether that’s seeing your own doctor or recharging with a walk. And don’t hesitate to be specific about what might help you most. It’s OK to say, for example, “Can you stay with Mom for two hours this Wednesday so I can see my dentist?”
Seek out community services. These services—such as nursing care, adult day care, and home delivered meals—can help lighten your load. To find out what’s available, call the Nevada Aging and Disability Services at 702.486.3545 or visit http://www.adsd.nv.gov.
Make your own health a priority. Caregivers are often so busy tending to others that they neglect their own health—which helps explain why they’re more likely than other adults to develop serious health problems. So don’t skip checkups, screening tests, or necessary medical care. Learn self-care tools at our Powerful Tools for Caregivers Workshop (call 702.616.4900 for information or to register).
And do your very best to eat well, exercise regularly, and get enough shut-eye. Some days that may be easier than others. Do what you can—and remind yourself why it’s important for you and your loved ones.
Sources: Family Caregiver Alliance; Office on Women’s Health
Sister Mary Kieffer, OP, has a calm, soothing manner that would lead you to believe that she has been a woman religious her entire adult life. But there’s much more to Sr. Mary’s story and life journey.
As a young adult, Sr. Mary worked as a bartender and bar manager at a variety of restaurants in San Francisco and New York City. Next, she spent nearly a decade working at the Marine Exchange of the San Francisco Bay Region. There, she and her staff managed a 24/7, 365-day information clearinghouse for vessel operations throughout nine port districts. “I loved the different jobs I’d held, but always felt there was a hole in my life,” she says.
Religion had always been an important part of Sr. Mary’s life, so in her early 40s, she began researching different sister congregations on the Internet. “I truly felt I’d missed the boat,” she says, “because age limits ranged from the early 20s to around 40.”
While at church one day, she saw a flyer for the Sisters of San Rafael’s Come & See Day. She considered attending, but it wasn’t until a Sister handed her the same flyer a few days later that she decided to go. “I thought, ‘Just go, find out you’re too old, then get on with your life,’” she says.
She did attend. And toward the end of the day, she sat on the grounds reflecting and looking at the stained glass windows of the church. One of the Sisters approached and asked what she thought. “I told her that I felt as though I had come home,” says Sr. Mary.
In 2000, at the age of 47, Sr. Mary joined the Dominican Sisters of San Rafael. The Dominican Order, also known as the Order of Preachers, live their lives supported by four common values. They’re often referred to as the Four Pillars: community life, prayer, study, and ministry. “The congregation drew me to them because they are contemplative and apostolic, meaning they spend time in prayer yet they are also active in ministry,” she says.
As she looks back, Sr. Mary believes the people she met while working at her various jobs in San Francisco, many of whom lost their lives to AIDS, got her headed toward her spiritual vocation. “Visiting these friends in the hospital and assuring them of God’s love began paving my way.”
Sister Mary Kieffer, OP, vice president of mission integration, joined the St. Rose Dominican family in 2013. “The commitment and passion I saw in the staff to furthering the healing mission of Jesus, especially for our brothers and sisters in the community who are underserved, drew me to St. Rose,” says Sr. Mary.
Access Your Patient Records Online
Dignity Health Medical Group now offers an Online Patient Center for our patients! You or a designated family member can view your health records and communicate by e-mail with your personal physician.
The Dignity Health Medical Group Online Patient Center provides a convenient, secure, and electronic way for you to access your clinic visit records (as well as your St. Rose Dominican hospital information). You can also communicate with your Dignity Health Medical Group care team. All you need is Internet access and an e-mail address.
Features of the Online Patient Center:
- View lab, imaging, and pathology results (for tests performed at a Dignity Health facility)
- See a list of your procedures and diagnoses
- Review your medications and allergies
- View upcoming Dignity Health Medical Group and St. Rose Dominican appointments and add them to your personal calendar
- Send a secure message to request, reschedule or cancel an appointment
- Send secure messages to DHMG physicians and clinic staff
- Read a summary of your visit
It’s as easy as 1-2-3
- Provide your e-mail address when you check in for your appointment.
- Check your e-mail for an invitation to enroll in the Online Patient Center, and click on the link provided.
- Follow the quick, easy steps to enroll, and start managing all of your health records online!
Signing Up Is Easy!
Simply visit your Dignity Health Medical Group clinic and provide your e-mail address to the front desk staff. You will receive an e-mail invitation to the Online Patient Center. Click on the link provided in the e-mail and follow the quick, easy steps to complete your enrollment and start managing all of your health records online.
For More Help
Once you’ve enrolled, the Dignity Health Online Patient Center offers support 24 hours a day, seven days a week, by calling 877.621.8014, or on the web at DignityHealth.org/Patients.
Caring support means the world to one of our own.
For more than a decade, Marcie Mynatt, RN, has dedicated herself to caring for patients and being there for her fellow employees at St. Rose Dominican. In July 2011, Marcie learned she had Stage IIIC ovarian cancer. Suddenly, she found herself the patient—and when she needed it most, she also found incredible support.
Listening to her body
Severe bloating and pelvic pain had troubled Marcie for months. “I knew something was not right,” she says. “It wasn’t until I had a CT scan at St. Rose Dominican’s Rose de Lima Campus that the cancer was found.”
Unfortunately, this is often the case with ovarian cancer. It can occur and grow silently. And early signs may be dismissed as not serious. But when it is cancer, it’s one of the most dangerous types. According to the American Cancer Society, ovarian cancer accounts for only about 3 percent of cancers among women. But it causes more deaths than any other cancer of the female reproductive system.
After she was diagnosed, Marcie’s treatment began immediately. She had a complete hysterectomy. Lymph nodes in her pelvis and abdomen were removed along with a section of her colon.
“For those whose cancer has spread widely throughout the abdomen as Marcie’s had, it is important that as much of the
tumor is removed as possible,” says Anthony Nguyen, MD, oncologist. “The goal is to leave no tumors larger than 1 centimeter.”
Strengthened by humankindness
“Those who have or have had any type of cancer know that it takes strength and a will to fight,” says Marcie. “But it also takes support, and I honestly couldn’t have made it this far without my family and friends as well as the assistance I
received from St. Rose Dominican and its employees. I am so thankful for their amazing generosity.”
Marcie’s co-workers donated PTO (paid time off), prepared meals for her family, and covered for her when treatments left her exhausted. “I was able to focus on recovering without worrying about work,” she says.
If you have concerns about your gynecologic health and need a doctor, please call 702.616.4900 for a referral.
When you are recovering from an injury, surgery or illness and need continued care, there’s no place you’d rather receive that care than in the comfort of your own home. And your recovery can be much smoother when you’re supported by the exceptional health care team at St. Rose Home Health Services.
The three St. Rose Dominican hospitals in Henderson and Las Vegas are here to serve our community by providing a full spectrum of services that treat and help you recover from illnesses, injuries, surgeries, and more. In some cases, when patients are ready to be discharged from the hospital, they may still need continued care or treatment to complete their recovery. With St. Rose Home Health Services, that care can be provided at home.
If your doctor or a referring health care provider decides you or a loved one needs home health care, St. Rose Home Health Services is here to help. “Our experienced, highly skilled staff includes registered nurses, physical, occupational and speech therapists, and social workers, who all thrive on providing exceptional care filled with compassion and kindness,” says Sharon Kelley, Sr. Director of Home Health Services. “In fact, two of our nurses were named nurses of the year in 2014: Bonnie Schmidt, RN, by the National Association for Home Care & Hospice, and Terry Yates, RN, by March of Dimes Nevada. Our entire team of caregivers is exceptional.”
St. Rose Home Health Services is the only not-for-profit, faith-based, Joint Commission accredited, state licensed and Medicare certified home health agency in southern Nevada. “As part of the St. Rose Dominican system, we are passionate about providing caring service to those in our community,” says Sharon. “I’m proud to say that the care provided by our Home Health team exceeds the national average in all patient satisfaction surveys conducted by the Centers for Medicare & Medicaid Services (CMS).”
St. Rose Dominican’s team was named a top home health agency in the U.S. numerous times by Homecare Elite and is a frequent recipient of HealthInsight’s Home Health Quality Award. The Home Health team keeps patients on the road to recovery by providing assistance with services such as IV management, skilled nursing care, physical, speech and occupational therapies, wound care, medication management, and family/caregiver education.
Ask your doctor if you would benefit from home health services. To learn more about St. Rose Home Health Services, please call 702.616.4476 or visit strosehospitals.org/homehealth.