Home > Patients, Rose de Lima > Rose de Lima Campus Recognized by Avatar International

Rose de Lima Campus Recognized by Avatar International

The Rose de Lima Campus of St. Rose Dominican Hospitals has been recognized by Avatar International, an industry leader in healthcare quality improvement services, as one of its most innovative hospital partners in 2010, based on 2009 performance. The award acknowledges quality improvement initiatives that were demonstrably effective, measurable and novel.

“The staff at Rose de Lima has done an exceptional job of improving patient experiences by implementing innovative practices,” said Val Baciarelli, president of St. Rose Dominican Hospitals – Rose de Lima Campus. “Receiving the Gold Innovation Award from a research company of Avatar International’s caliber is incredibly rewarding.”

Award recipients were selected based on a panel of independently scored criteria that included degree of actual improvement, scope of change, degree of innovation, ability to spread ideas externally and nature of barriers they had to overcome.

At St. Rose, one initiative, called “Express Care,” focused on decreasing wait times in the emergency room. Express Care involved having the physician evaluate the patient in the triage area to determine what tests needed to be done and if the patient needed a bed (patients do not need beds approximately 40 percent of the time). If no bed is needed, the patient waits in a waiting area until the tests are completed. The patient is then brought back into the ED to be given test results and discharged. By taking this approach, patients are seen by a physician within 30 minutes of their arrival with a significant number being seen and discharged in under an hour.

David Medvedeff, PharmD, MBA, CEO of Avatar said, “In today’s uncertain economy, innovation is more important than ever. Innovative new processes and ways of thinking are one of the most effective ways to help a facility prosper and achieve its goals. Such creativity and ingenuity has been demonstrated by St. Rose Dominican Hospitals – Rose de Lima Campus as a winner of Avatar’s Innovation Award. Congratulations to St. Rose – I applaud your success and thank you for sharing your innovation efforts.”

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